Sox Lubel Gadohex
Today long queue. Got to the counter eventually, no reception staff. I mentioned that I was not comfortable exchanging nearly 2000 £ for new type in full view of everyone. I was told there is no provision at the bank to have any private transaction. Eventually the counter staff member holds up a bundle of notes and asks would you like an envelop, knowing full well I was already concerned about security. At 70 plus I do not fancy being trailed through Northampton, given the incident at a robbery after cash withdrawal a couple of weeks ago. Poor show Nat West. Customer service no longer available.